Privacy Policy

This Privacy Policy explains how L Green Logistics ("we", "us", "our"), the trading name of Liam Greenhalgh, collects, uses, and protects your personal data when you visit lgreenlogistics.co.uk or book a delivery, collection, or transport service with us.

L Green Logistics
Ste 6, 8th Floor Rear, Regent House, Heaton Ln, Stockport, SK4 1BS
lgreenlogistics@outlook.com

Information We Collect

We may collect:

Contact details — name, email address, phone number, business name
Collection and delivery information — pickup and drop-off addresses, delivery instructions, access details
Job details — description of goods, size, weight, and any special handling requirements
Payment information — invoicing details; we do not store full card numbers
Communications — messages sent to us via WhatsApp, email, phone, the website contact form, or social media

We Use Your Information

We use your personal data to:

Provide quotes and process bookings
Carry out collections and deliveries, including sharing relevant details (such as address and contact number) with the driver handling your job
Communicate with you about your booking, including confirmations and updates
Issue invoices and manage payment, including late payment follow-up
Improve our service and respond to queries or complaints
Comply with our legal and accounting obligations

Legal Basis for Processing (UK GDPR)

We process your data on the following bases:

Contract — to provide the transport service you've booked
Legitimate interests — to manage bookings, invoicing, and improve our service
Legal obligation — to meet tax and accounting requirements

Sharing Your Information

We may share your information with:

Our accountant, for invoicing and bookkeeping purposes
Insurance providers, in connection with our goods-in-transit cover, where relevant to a claim
Regulators or law enforcement, where required by law

We do not sell your personal data to third parties.

Data Retention

We retain booking and invoicing records for as long as necessary to meet our legal and accounting obligations, typically at least 6 years in line with UK tax law.

Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, object to or restrict certain processing, and withdraw consent where applicable. To exercise these rights, contact us at lgreenlogistics@outlook.com. You also have the right to complain to the ICO at ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last updated" date.

L Green Logistics
Ste 6, 8th Floor Rear, Regent House, Heaton Ln, Stockport, SK4 1BS
lgreenlogistics@outlook.com